SHIPPING & RETURNS
ALL ORDERS ARE SIGNATURE REQUIRED
Royal Rags has partnered with USPS to ship your orders safely and it a timely fashion. We ship anywhere in the world using USPS Priority Mail. This service allows us to offer fast standard delivery in 2-3 business days (and express delivery in 1-3 business days) depending on order processing time and the distance of the shipping address from our distribution center in Orlando, Florida. Please allow 1 business day for your order to process and be shipped out. We do ship 6 days a week.
You may track your order at anytime using the USPS Tracking number we send to you once your order has been processed and shipped.
We now offer free shipping on orders over $80. There will need to be someone available to sign for the package. If you or another person will not be home for delivery of your item, please contact your local post office to make other arrangements. USPS will make only 3 attempts to deliver to the address listed. We are not responsible for items returned to sender for failed deliveries.
All shipments are signature required to protect both your investment and Royal Rags.
Please Note: Royal Rags is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS). By completing a purchase with Royal Rags you are agreeing to our shipping and delivery policy.
International Customers: Royal Rags ships your package DDU, "duties and taxes unpaid". Royal Rags does not collect the VAT, duties and/or taxes and does not predict what your particular charges may be. All applicable customs and import duties and fees, taxes and any other charges are the sole responsibility of the customer. In the event your order requires any of these additional fees, you must pay them in order for your package to clear customs. Customs agents have the right to release or deny release of your package.
Royal Rags has implemented a customer-friendly 7 day return/exchange policy. To initiate a return, please simple log in to your account, find the order with item for return and follow the prompts. It's THAT simple!